E-Learning Analyst

PURPOSE
IYF seeks a senior consultant or firm with deep expertise in youth development education (including life skills), e-learning/distance learning, and qualitative methods, to create a series of case studies of IYF’s recent e-learning products and analyze those products within the broader youth development education context.

BACKGROUND
Since 1990, IYF has worked in partnership with businesses, governments, and civil society organizations, using its technical expertise, proven curricula, and training methodologies to support young people to 1) become active participants in the economy, and 2) become agents of social change. Traditionally IYF has focused on in-person delivery of services. However, IYF has produced and distributed youth-facing online learning courses for nearly a decade and continues to iterate on its flagship life skills curriculum, Passport to Success (PTS), for distance learning engagements (see Annex for recent related product descriptions and links). COVID-19 provided increased demand for products to safely meet young people where they are. IYF responded with a variety of new products and approaches, for example, e-courses for young people, and remote training of trainers (TOT) and training of master trainer (TOMT) approaches.

The proposed activity will support IYF’s commitment to expand e-learning by a) consolidating learnings about our recent products, b) contextualizing IYF's e-learning innovations in the global education/learning space, and c) providing a roadmap for IYF’s future work in the area of distance learning.

DESCRIPTION
With the launch of several new e-learning products and a global pivot to distance learning across current and future programs due to COVID-19, IYF seeks to analyze our current e-learning innovations within the broader context of global education trends.  This includes identifying barriers and opportunities to access the products and providing strategic recommendations for future product development. The final report will outline recommended steps for developing and implementing distance learning products through an analysis of a series of 4-5 rigorous case studies that describe IYF’s recent digital models and approaches and learner outcomes during and in response to COVID-19. Case studies will link innovations to broader education priorities within the field of youth development.

Research questions to guide the case studies include:

  • What was IYF’s approach to designing and implementing life skills interventions in light of COVID-19 and beyond?
  • What were programmatic strengths and challenges of implementation or adaptation? What would the team do differently for the next engagement with hindsight?
  • What are the most relevant principles and good practices that should inform the design and delivery of high-quality, equitable, and inclusive distance learning life skills interventions? In what ways did IYF’s work align with globally-accepted principles of digital development and how should future work adapt to better align?
  • How do IYF’s digital models align with the evidence base on distance learning for life skills? Where is more evidence needed?  

QUALIFICATIONS
The selected applicant will have deep knowledge of the youth development education field, including familiarity with life skills. The selected applicant will also have expertise in e-learning/distance learning and strong qualitative data collection, synthesis and analysis skills and experience.

PROPOSED METHODOLOGY
The activity will begin with a desk review of global trends/innovations in education and learning for similar populations and a review of relevant IYF project reports followed by qualitative interviews with key project staff to obtain details of the innovation process. The consultant will also review relevant quantitative data to contextualize the impact of the innovations. Finally, the consultant will analyze qualitative and quantitative data to create the case studies, producing a report that outlines a recommended process for developing and implementing quality distance learning products and describes how the case studies are linked to current youth development priorities and best practices. See this report by USAID on SEL and distance learning as an example of a thematic document that pulls together lessons from several case studies.

Projects to be considered for case studies come from many different geographies (e.g. Zimbabwe, Mexico, Peru, South Africa, U.S.) and involve a range of products (e.g. direct-to-youth YouTube campaigns, game-based online curriculum, virtual training-of-trainers course) and target audiences (trainers and facilitators, young people of different age groups). The education expert will work with IYF to identify the 4-5 projects to analyze in greater detail. Draft documents will be submitted to IYF for review and input.

DELIVERABLES

  1. Inception report with methodology, activity work plan and timeline
  2. Final narrative report with 4-5 case studies, overall analysis and recommendations
  3. Two-page executive summary
  4. PowerPoint slide decks (~10 slides) summarizing each case study, key findings and recommendations
  5. One-hour presentation of findings and recommendations to IYF

BUDGET
$25,000 including all expenses, fees and indirect.

REQUESTED PROPOSAL ELEMENTS
The proposal should include the following components:

  • 3-5 page narrative that:
    • demonstrates understanding of the requested work and the youth development context;
    • describes proposed approach to data collection and analysis and case study methodology;
    • summarizes relevant experience.
  • Timeline for activities and deliverables (not to exceed 3 months).
  • Budget identifying the costs that link clearly to activities in the narrative (see attached template).
  • Past performance—two examples of similar or relevant work.
  • CVs of all key team members.
  • Client References—provide two references of organizations that have utilized your research services.

SUBMISSION PROCESS
Interested individuals or firms should submit the above Requested Proposal Elements to Linda Fogarty, Director, Measurement, Evaluation, Research and Learning, at l.fogarty@iyfglobal.org with the email subject line: IYF e-learning analysis.

RFP AND SELECTION TIMELINE

  • RFP distributed and posted on IYF’s website: 6 July 2021
  • Question submission deadline: 16 July 2021 (Submit questions to l.fogarty@iyfglobal.org )
  • Answers to questions provided by IYF: 21 July 2021
  • Deadline for proposal submissions: 11:59 Eastern Standard Time 30 July 2021
  • Finalist candidate interviews: 9 & 10 August 2021
  • Selection notification: 13 August 2021

BASIS FOR AWARD

  • Consultant Fit: Breadth and depth of relevant experience, particularly related to experience in designing and implementing similar qualitative research and depth of knowledge of youth development educational priorities.
  • Research and Design Solution: Alignment to the identified activity goals, rigor of evaluation approach, and feasibly of the undertaking
  • Prior Experience and Work Samples: Comprehensiveness, relevance, quality of samples
  • Client References: Strength of recommendation from both product and working relationship perspectives. IYF requires references at submission. Only finalists’ references will be contacted.
  • Budget and Timeline: Comprehensive, competitive cost structure. Ability to meet aggressive timeline with clearly defined work plan.
  • Other: Overall responsiveness of proposal and “fit” of consultant to IYF needs and values.

Thank you for your interest in IYF and this opportunity.

ANNEX

Below are a few examples of signature product releases available across major programmatic distribution channels:

  • ePassport to Success (ePTS) for Hospitality: This 5-learning module course for desktop devices was developed in partnership with Hilton and adapted from 17 instructor-led PTS lessons designed for the hospitality industry. Hilton Team Members accessed ePTS for Hospitality through their learning and development portal during their workday on their respective property. IYF and Hilton completed an evaluation of this tool by surveying supervisors of Team Members who had completed this course and those who took the instructor-led version. The results demonstrated comparable skill gain by those who had taken the online content against their peers who had taken the program in-person. Learners in the 30-hour instructor-led classes only slightly outpaced the results of those who took the 2.5-hour course.
  • Passport to Success Traveler (PTS Traveler): Launched in January 2020, PTS Traveler represents IYF’s most comprehensive digital adaptation of PTS. This 18-unit, mobile-first course was adapted from 50 in-person lessons and designed to be accessible in low-bandwidth markets across the globe. It is available in English (US and UK), Spanish (Latin America), Hinglish (Hindi in Roman characters), and Arabic (Modern Standard and Moroccan: fall 2020). PTS Traveler is a dynamic, game-based learning experience that virtually takes the youth learner around the world to build critical life-skills through following a self-guided learning journey or via a programmatic planned experience. Data collection to date has focused on youth input during user acceptance testing (UAT) and design, registration, and course completion tracking.
  • Passport to Success Concierge (PTS Concierge): Coming summer 2020, PTS Concierge is the next generation of ePTS for Hospitality. This mobile-first learning course follows the structure of ePTS for Hospitality, but leverages a new design and experience advancements, in addition to 3-4 new modules of content. PTS Concierge will be available beyond Hilton properties and will launch in English with subsequent versions in Spanish, French, and Arabic.